Frequently Asked Questions

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Category: SafeConnect

What is SafeConnect and why is it being used?
SafeConnect is a network access control technology the University is using so it can provide ResNet ...

Do I have to use SafeConnect?
Yes. All Microsoft Windows and Mac computers are required to use the Safe Connect Policy Key to ens ...

Where can I download and anti-virus program for free?
Here are a list of some free anti-virus programs and where to get them: Sophos ...

What happened to Cisco Clean Access Agent?
Cisco Clean Access is no longer being supported by Cisco. In order to determine a replacement, the ...

What websites can I access while quarantined?
While quarantined, you can only access services and websites that you need to become compliant with ...

What happens if I have a non-genuine copy of Windows installed?
If you do not have a genuine version of an Windows installed, you will not be able to install Windo ...

What happens if I uninstall the PolicyKey?
You can uninstall the Safe Connect Policy Key at any time; however within minutes you will be unabl ...

Is my private information safe while using SafeConnect?
Yes! Your privacy is very important to us. The Safe Connect Policy Key scans only to see if certain ...

How do I install SafeConnect?
After your computer is connected and registered on the NAU network, you will automatically be promp ...

What is a Policy Key?
The Impulse SafeConnect Policy Key is similar in scope and function to the formerly used Cisco Clea ...

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